Privacy Policy
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate, disclose and make use of personal information. The following outlines our Privacy Policy.
What is a Privacy Policy?
Under data protection law (General Data Protection Regulations GDPR May 2018) you, as a client of BLAKENEY HOUSE, have specific rights. To communicate these rights to you in a clear and concise manner, we are providing you with this privacy notice.
Who We Are
We are BLAKENEY HOUSE, and we are a Restaurant, bar, and guest house at High St, Blakeney, Norfolk NR25 7NX telephone number 01263 740561, email address: admin@blakeneyhouse.com
Our registered company name is Blakeney House Ltd. Our company number is 9739171 registered in England & Wales. Our registered company address is 11, King Street, King’s Lynn, Norolk, PE30 1ET. For the purposes of processing your personal data we are the Controller.
Data Protection Officer
As we record and use sensitive data we take the protection of this data very seriously, observing high standards of confidentiality. We have appointed a Data Protection Officer, Paul Delamain, who is your first point of contact for any matters regarding personal data. Paul Delamain can be contacted by telephone on 01263 740561, via email admin@blakeneyhouse.com or by post at Blakeney House, High St, Blakeney Norfolk NR25 7NX
The Personal Data We Process and What We Do with It
Personal data is information about you which identifies you, such as your name and contact details.
We use this information to provide our services to you.
We only share your personal data with your explicit written consent.
Separate to the above we use littlehotelier.com to gather information from you as you make a booking in our restaurant, and thebookingbutton.com to gather information from you as you make a booking for our rooms.
Under GDPR regulations, littlehotelier.com and the bookingbutton.com are considered ‘third party data processors’.
We never disclose or sell your personal information to other organisations or individuals.
Retaining Your Personal Data
Whilst you are a client of BLAKENEY HOUSE we will continue to store and use your personal data. Limited information will be retained within our accounts systems indefinitely to maintain the integrity of the data, this does not contain personal identifiable data.
Your Rights
As we process your personal data, you have certain rights. These are:
– A right of access
You may request a copy of your data at any time. Please make such a request in writing or by email to the Data Protection Officer, whose details are shown above. Please provide the following information: your name, address, telephone number, email address and details of the information you require. You may be asked proof of identification before any information is released.
– A right of rectification
If you believe any of the personal data we hold on you is inaccurate or incomplete, please contact us directly and any necessary corrections to your data will be made without undue delay.
– A right of erasure
If you believe we should erase your data, please contact the Data Protection Officer, whose details are shown above.
– A right to restrict processing
If you wish us to stop storing or using your data, please contact the Data Protection Officer, whose details are shown above.
Where you have provided explicit consent for us to use your data you have a right to withdraw this consent at any time.
Data Breaches
Should your personal data that we control be lost, stolen or otherwise breached, where this constitutes a high risk to your rights and freedoms, we will contact you without delay. Our Data Protection Officer will explain to you the nature of the breach and the steps we are taking to deal with it.
Should You Wish to Complain
You can contact the Information Commissioners Office (ICO) via their website: www.ico.org.uk or by phone on 0303 123 1113 should you wish to make a complaint about the way we are processing your personal data.
Automated Decision Making and Profiling
We do not use any system which uses automated decision making or profiling in respect of your personal data.
Providers We May Share Information With
Our booking system uses littlehotelier.com and thebookingbutton.com. We don't share your data with other third parties.